Your Partners in Performance
We optimise results, foster growth, and enhance satisfaction for SMEs
Gary Denson has more than 38 years’ work experience spanning financial services and the health services industries. 23 of those years were in senior roles across Asia, the UAE and the UK.
Transformation of business regardless of their size or turnover is Gary’s passion and focus. Leading companies out of old practices, technology, processes and people management is what Gary loves and does best. For example, inside a 5-year period Gary took the Cigna Thailand business revenues from $10m to $70m reversing a $7m loss to a $4.5m profit. Now that’s some transformation and a real Partner in Performance!
Our Solutions
-
Management
Maximise your SME business potential with GWD Associates. We provide expert C-Level management solutions that are tailored to your business for turnaround success, enhanced leadership capabilities, and improved employee engagement.
-
Strategy
Want to elevate your business with expertly crafted strategies? We've got you covered. From roadmap development and relationship management or driving growth with optimised product development we can help you harness the power of strategic insights that make true business impact.
-
Customer Service
Revolutionise your customer experience with our strategic solutions. We're experts in designing and executing plans that put your customers at the centre of everything you do. Increase efficiency and effectiveness in customer service management to drive satisfaction and loyalty.
About GWD Associates
With over 30 years experience in executive management and sales and marketing within the financial services and health services sectors, Gary Denson is a highly respected, hands-on leader who’s engaging style and results driven focus has earned him, and the companies he takes on, immeasurable success.
Partners in Performance
Testimonials
Tesco
In 2008, when Gary was the CEO of Cigna Thailand, he approached us to discuss a partnership where Cigna would take on the direct distribution of our insurance products. Gary was convinced Cigna could yield better results and improve customer satisfaction so asked to go ‘head to head’ with the incumbent vendor, a firm that was well and truly entrenched in our business. Several years on the results of his expertise are still evident with Cigna now Tesco’s largest direct distribution partner in Thailand. Gary had the courage to take on an entrenched player and the skill and guile to beat them at their own game.
Patrick, CEO, Tesco Financial Services, Thailand
